Welcome to Parks and Recreation Online Registration

The City of Pensacola Parks and Recreation Department is pleased to introduce WebTrac Online Registration. This system will enable you to register your household members (family) and yourself online for many programs and activities offered by the department.
If you have any questions, please call (850) 436-5670 for assistance.

Please Note: Not all programs and activities are available for online registration at this time. To print receipts from WebTrac, you must have Adobe Reader installed on your computer. Tablet and smartphone web browsers do not necessarily function exactly as their desktop counterparts do. While there are no restrictions against running WebTrac on these portable devices, there may be subtle or significant differences in how the browsers behave.

The only accepted form of online payment is credit card (Visa or Mastercard only). A transaction fee of 2.5% will be charged by JetPay when you check out.

If you have registered for a program with us before you already have an account in WebTrac. The first time you log in, your username will be your household number. If you donít know your household number, you can request log-in credentials by following these instructions.
1. Click the "Forgot your password" link
2. Enter your primary email address for the household and follow the verification prompts.
3. Your account credentials (username and password reset link) will be emailed to the primary household member in two separate emails.

IMPORTANT NOTES
If the address we have on file is incorrect or missing you will not be able to request your log-in credentials online.
Please do not create a new account if you have already registered before. If a duplicate household account is created you may be locked out of both accounts until we merge your households.

If you experience difficulties, please call our main number at (850) 436-5670 Monday-Friday 8:00 am to 5:00 pm or send a message by clicking the "Contact Us" link at the top of the page.

Brochure

Click here for our current brochure!

Member Login

Need an account?

Forgot your password?

Need Login Help?

You are now Logged In!

Now that you are logged into the registration system, you can add items to your shopping cart. When ready, you will be brought to the checkout screen where you can finish your transaction by paying with a credit card. We accept Visa and Mastercard.